Privacy PolicyPrivacy Policy
Effective Date: September 29, 2026
Welcome to the website of SEEDTECH-SUDAN Agriculture Co. Ltd. ("SEEDTECH-SUDAN", "the Company", "we" or "us"). We respect your privacy and are committed to protecting your data. This policy explains what information we collect when you visit our website, seedtech-sd.com, or contact us via WhatsApp or social media, and how we use and protect it.
By using our website or contacting us, you agree to the terms of this policy.
1. About This Website
Our website is an informational catalog of the vegetable seed varieties and agricultural inputs we distribute in Sudan as the exclusive distributor of Technisem (France). No payments or purchases are processed on the website, and we do not collect any bank card or payment information. Orders and inquiries are handled via WhatsApp, telephone or our contact form.
2. Information We Collect
Information you provide to us
- Your name, phone number and email address when you use our "Contact Us" form.
- The content of your messages and inquiries, and details about your farm or region if you choose to share them.
- Your phone number, WhatsApp name and conversation content when you order a product using the "Order via WhatsApp" button.
Information collected automatically
- Your IP address, browser type, device and browsing language.
- The pages you visit, visit duration and traffic source, through analytics tools.
- Cookies, as described in Section 6.
Information from social media
When you interact with our pages on Facebook, Instagram or YouTube, we may see your comments, messages and public profile information, according to your privacy settings on those platforms.
3. How We Use Your Information
- To respond to your inquiries and orders and confirm variety availability.
- To provide agronomic recommendations and technical guidance from our agronomy team.
- To send information about new varieties, growing seasons and offers; you can ask us to stop at any time.
- To improve our website's content and performance and better understand farmers' needs.
- To protect the website from spam and unlawful use.
4. Automated Responses and AI
We may use artificial intelligence tools and automated systems to help us respond more quickly to inquiries and social media comments. These responses are for guidance only; important agronomic decisions, such as variety selection or fertilization and crop protection programs, should always be confirmed with our qualified agronomists.
5. Sharing Your Information
We never sell or rent your personal data. We may share information only with:
- Authorized company staff and approved agents, to the extent needed to fulfill your request.
- Trusted technical service providers who help us operate the website and are bound to keep data confidential and not use it for any other purpose.
- Social media and messaging platforms, when you contact us through them.
- Official authorities where required by law.
6. Cookies and Analytics
Our website uses cookies and third-party services to improve your experience and understand our traffic, including:
- Analytics tools that measure traffic and show which pages interest visitors most.
- Tools that protect the website and its contact forms from spam.
- Videos embedded in our pages.
- Buttons for sharing our pages on social media.
- A cookie that remembers your chosen language (Arabic or English).
You can control or delete cookies through your browser settings; please note that disabling them may affect some website features.
7. Data Retention and Security
We keep your data only for as long as needed to serve you and meet our legal obligations, and we apply appropriate technical and organizational measures to protect it from unauthorized access or use. However, no method of electronic transmission or storage is 100% secure.
8. External Links
Our website may link to external sites, such as Technisem's website or our social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Children's Privacy
Our services are intended for farmers, traders and agriculture professionals, not for individuals under 13, and we do not knowingly collect personal data from children.
10. Your Rights
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing messages at any time.
To exercise any of these rights, contact us using the details below.
11. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
For any questions about this policy or your data:
- Company: SEEDTECH-SUDAN Agriculture Co. Ltd.
- Email: info@seedtech-sd.com
- Phone & WhatsApp: +249 900 408 009
- Website: seedtech-sd.com